Privacy and Return Policy

1. Information Collection and Use

IDL International Office Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

2. Application Form

We request information from the user on our application form. Here a user must provide contact information (like name, mailing address, and email address). This information is used to contact the applicant about the services on our website for which they have expressed interest. This information is also used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. This information uses HTTPS for encrypted and secured data transmission.

3. Log Files

We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

4. Sharing

IDL International Office Inc. does not share any aggregated demographic or personal information with anyone.

5. Security

This Web site takes every precaution to protect our user’s information. When users submit sensitive information via the Web site, your information is protected both online and off-line. The application form and the payment sections are totally encrypted with HTTPS technology. If you have any questions about the security at our Web site, you can send an email to info@idloffice.com

6. Notification of Changes

If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. Our customer's information is never given to any outside parties.

7. Our Return Policy

You may return documents issued by IDL Services Inc. within 8 days of delivery for a full refund. Shipping cost is not refundable. We'll pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (However, If you received a damaged, defective, or incorrect item, please contact us immediately by email).

We cannot accept returns of certain items, including:

• Any item that is returned more than 8 days after delivery
• Any item that is not in its original condition, is damaged, or is missing parts
• Any product missing information or scratched or with removed security hologram
• Returning items purchased from other companies

Contact email: info@idloffice.com Toll-free: (855)-603-4126
Tel: (267)-331-4944
Fax: (267)-430-8201
IDL INTERNATIONAL OFFICE INC
MAILING ADDRESS: 7715 CRITTENDEN ST. PMB 352 PHILADELPHIA, PA 19118